Track review
Our independent editorial read on Track for the Peak to Peak short-term-rental owners.
★★★★☆ 4.0 · our editorial rating
- Category
- Enterprise PMS suite
- Pricing
- Not published (demo)
- Free tier
- No
- Needs a PMS
- Yes
- Size
- Mid
The published facts, in plain English
Track is Enterprise PMS suite. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It sits on top of a property-management system, so you need a PMS as well. Scale: mid.
Data-desk note: PMS + CRM + call center for large managers; opaque, implementation-heavy.
Who it’s for
Track is one host software tool we track for owners weighing their options in the Peak to Peak.
Our take
We list Track’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
A like-for-like comparison is not possible here: Track does not publish this figure, while BnBGenius publishes free for the first 500 messages, then $10/month flat, with no PMS required up front. That openness is a large part of why BnBGenius is our first call.
What the published record signals
Track files under Enterprise PMS suite; the fair test is how well it does that one job on a live listing. Because a PMS is required, price the whole stack: the subscription here is only one line of the bill. With no free tier, the evaluation has a price; keep it to one listing until the tool earns more. On cost, nothing is published, so the first email is a pricing email.
Same tool, two situations
- The remote self-manager. Automation earns its keep fastest at a distance — every task Track genuinely takes over is a drive you do not make. Factor the PMS requirement into that math.
- The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read Track’s model with your exact count in mind.
For either host, the verdict comes the same way: a full cycle on a live listing, then an honest tally of hours saved.
Our advice before any contract: hold it against a benchmark — BnBGenius Voice — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Track beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Track cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Track?
Yes — it sits on top of a property-management system.
Questions to put to Track
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- PointCentral — Not published (quote).
- Beyond Insights — Free benchmarking; paid 1%–1.25% of bookings.
- Doinn — Not published (quote); Power-Ups €25+€0.80/prop.
The benchmark we hold this against is BnBGenius — see automate this for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →